Installation and Troubleshooting
Find out more about the services offered by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
One of the common reasons to get a hosting server of your own is the fact that you shall have complete control over the software environment and you can install anything you would like. This will allow you to run apps which require specific software to be present on the hosting server, which is not possible with a shared Internet hosting server where you are able to install software just within the account, but not on a root level. In case you are not very experienced with this kind of matters, however, you could face complications due to the fact that managing a hosting server of your own differs from managing a regular shared hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, hence our administrators will be able to take care of a variety of tasks which should be done or can resolve a variety of problems that you may face.
-
Installation and Troubleshooting in VPS Servers
You are able to add the upgrade with a few mouse clicks whenever you need it and irrespective of the
VPS servers package you have picked. This may be done either during the order procedure in case you think that you'll require help from the very beginning or later from the virtual private server billing Control Panel in the event that you have issues with any software on the server. Our experienced admins can easily install or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade includes one hour of custom work and you could use it whenever you want. The majority of tasks take less than that, so the remaining time shall be available for the future and you will be able to see it inside the billing Control Panel all the time. You are able to use the upgrade as a separate service or on top of the 30 minutes of custom work that are an element of our Managed Services upgrade.
-
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any of the
Linux dedicated servers which we offer at any time that you need it. If you need some custom work from our administrators just after your web server is ready, you may order the upgrade during the server signup procedure, or if you need something to be executed later on, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service features 1 hour of work from our admins on your server, so if you come across any difficulties to install a third-party software or some app gives errors and doesn't work the way it ought to, our experts will be able to aid you in a very timely manner. If a task takes less than 60 minutes, the remaining time shall be available for future tasks and you shall be able to see it within the billing area. This upgrade is perfect if you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you deplete the thirty minutes custom work it includes.